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  • Can I add an image, video, or GIF to the FAQ?
    You can. To add a media file: Open application settings. Click "Manage FAQ Create or select the question you want to add media to. When editing a reply, click the video, image, or gif icon. Add media file from library and save.
  • How to add questions and answers?
    To add a FAQ section: Click the Customize FAQ button. In your site's dashboard, click Add and select Q&A. Each new question-answer pair must be assigned a category. Save and share. You can always edit the questions and answers, change their order or assign them to different categories.
  • How do I edit or delete the title of a FAQ section?
    You can edit the title in the Settings tab of the application. If you don't want the title to be displayed, deactivate the "Title Text" checkbox in the "Show" section.
  • What is a FAQ section?
    The FAQ (Frequently Asked Questions) section helps you find answers to the most frequently asked questions about your business or company, such as "Where do you ship to?", "What time do you open?" or "How can I order a service?". This section is a great way to help visitors navigate your site and even improve your SEO.
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